Training Terms & Conditions

Exactest Ltd, Training Terms and Conditions

By booking a training course you are agreeing to accept the Terms and Conditions as outlined below.

  1. Changes to these Terms and Conditions
    1. Exactest Limited reserve the right to change these Terms and Conditions at any time. Any changes are effective immediately upon posting to our website. Your continued use of the website constitutes your agreement to such Terms and Conditions.

  2. Availability of Training Courses
    1. Any booking for a training module is subject to there being availability on the training module. We reserve the right to decline any individual or company, or to refuse any booking onto one of our training courses.

  3. Payment
    1. Individual Bookings: Full payment is due 5 weeks before the start of a course. Payment can be made by either Electronic Fund Transfer or Cheque. Cash payments are not acceptable. Only full payment secures a place on the course.

    2. Company Bookings: An invoice will be sent to your organisation at the time of booking and full payment should be made within 14 days and a minimum of 5 weeks prior to the start of the course. In the case of last minute bookings, and within 2 weeks of the course start date, full payment must be made by electronic bank transfer on confirmation of the booking.

  4. Cancellation and Refund Policy
    1. Course Cancellation

      Full refund will be given for cancellations made in excess of 5 weeks before the course start date.

      For cancellations made within 2-5 weeks before the course start date, a 50% charge will apply.

      For cancellations made 2 weeks or less before course start date, 100% cancellation fee will apply.

      No refund will be made to delegates who fail to attend classes or who do not complete the course.

  5. Course Transfers/Change of Date
    1. Companies and individuals may substitute participants prior to the start of the course without additional payment. Course transfer or change of date requires that notification by phone or e-mail is received by Exactest more than 1 week prior to the course commencement date.

      Disclaimer: Exactest reserves the right to cancel or re-schedule any course at any time. In the unlikely event of cancellation, fees will be refunded. Exactest also reserves the right to re-schedule the start dates of all courses and, if necessary, to vary the content. Except where expressly stated, all fees are non-refundable. While every effort has been made to ensure the accuracy of the information on the web-site, it may be subject to later alteration or amendment in the light of policy changes, course updates or other constraints.

  6. Examination Vouchers
    1. Where Examination vouchers are provided to course participants, please note these vouchers expire within 12 months of the course date. It is the responsibility of each participant to ensure the examination is completed within the specified time period.

  7. Liability and Disclaimer
    1. To the full extent allowed by law, you agree that Exactest Limited will not be liable to you for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise in relation to the Training. If we are found to be liable to you our liability shall not exceed the Training fees. Nothing in these terms and conditions shall exclude Exactest Limited’s liability for personal injury or death caused by negligence.

  8. Governing Law
    1. The Terms and Conditions shall for all purposes be governed by and interpreted in accordance with the laws of Ireland. You and Exactest Limited agree to submit to the exclusive jurisdiction of the Courts of Ireland. The place and performance of this agreement shall be Ireland.

  9. Data Protection
    1. Exactest Ltd has updated our Privacy Policy to clarify how we use, process & protect your personal information in keeping with the EU’s General Data Protection Regulation (GDPR).

      Our updated privacy policy includes more details on:

      the information we collect;

      how we process this information;

      how we store data;

      your data rights.

      Read our full Privacy Policy here.

  10. Contact Us
    1. If you have any questions or queries please contact